Shipping Options

At Pikto, we offer a variety of shipping options to meet your needs. Here's a breakdown of what we offer:

• In-store pickup: Pick up your order directly from our store.
• Same-day Evening Delivery (5-10pm): Get your order delivered the same day within the Greater Toronto Area (GTA). This service is only available for small packages (less than 13.5kg) with Photo Prints, Cards, Photo Books and PhotoAlbums and in select postal codes within the GTA. Delivery will take place between the hours of 5-10pm without exception. A redelivery charge of $8 will apply if the package cannot be delivered for every new attempt. A phone number is required for SMS delivery updates. If there is no phone number provided we will ship the package via Canada Post Priority service instead. Coverage map is shown below, see a full list of postal codes serviced. 
  
• Canada Post: We offer several options through Canada Post, including Priority, XpressPost, and Expedited.
• FedEx Standard: We also offer FedEx Standard shipping for destinations within Canada and the world.

For shipment to multiple addresses, separate orders need to be placed. Canada Post and FedEx shipping methods will show the tracking number when viewing the order details in your Pikto account. Note that tracking numbers may not be active until later in the shipping day.

Shipping Turnaround Time (Canada Only)

• Orders must be placed by 9am for the day you place your order to count as a production day.
• All turnaround times listed in the table below are in business days (Monday-Friday, excluding holidays).
• In-store pickup is available during business hours after 4pm on the day indicated in the chart.
• Same-day GTA delivery service is currently only available for the Toronto area. Items will be delivered to your door between 4pm and 10pm.
• The shipping timeframes listed below take into account production time, meaning they indicate the duration from the moment you click "Place Order" until the package arrives at your door!

Shipping Cost

Shipping rates are automatically calculated based on weight, destination, and selected shipping service. The exact rate you will be charged including taxes is displayed upon checkout. Base shipping rates for Canada and the US are listed below. Please note that these rates may change depending on the contents of your order, and on its destination. International shipping is available for most countries; service options are indicated at checkout. Custom duties are not included in shipping pricing.

Canada

USA