Due to a high volume of incoming orders, turnaround times indicated may vary. Please give yourself and your clients reasonable time to expect the orders.
The holidays can be hectic for everyone; that’s why we want to make sure that gifting from Pikto is as stress-free as possible. Please view the following chart for approximate order submission deadlines to ensure you receive your order by December 24, 2019. These dates account for production and shipping time; deadlines vary by product and shipping method. Estimated delivery dates may vary at checkout depending on the region where the parcel is being delivered and weather conditions at that given time. Any orders placed past the product’s indicated deadline may result in your order being delivered to you after December 25th, 2019. Once you receive a notification indicating your order is complete, the next business day is what will be considered the first shipping day. If you reside in the Greater Toronto Area, free in-store pickup will be available at our location during our regular business hours (pssst, we are no longer in the Distillery District).
Files submitted through our FTP pages will see a longer turnaround time as files submitted externally from our online editor must be reviewed by our Press team. Turnaround time begins when the files have been approved by a production team member and payment for the order is fulfilled. Orders with additional requests or notes placed with the order or via email will see a longer turnaround time.
2019 Holiday Shipping Information
- We offer worldwide shipping via Canada Post
- Orders must be placed by 9am for the day you place your order to count as a production day.
- Shipping rates are automatically calculated based on weight, destination, and selected shipping service. The exact rate you will be charged is displayed upon checkout.
- International shipping is available for all countries; service options are indicated at checkout.
- All shipping methods can be tracked from within your Pikto account (except local courier).